PARANORMACRUISE FAQ’s
Booking
RESERVATIONS
ONBOARD THE SHIP
TRAVEL
BOOKING
Can I book the cruise with NCL directly and then purchase an activity badge separately?
No. The ParanormaCruise is an inclusive package and it must be purchased through Gather up Events to participate in activities. Badges will not be sold separately.
When is the cruise and where does it go?
The ParanormaCruise is a 7-night cruise aboard an NCL Cruise. It will depart from Boston, MA on Sunday, October 25, 2026, and return on Sunday, November. 1, 2026. The daily activities and in-port dates are listed on our home page.
What does the cruise cost?
The price for the cruise varies per stateroom category.
Prices shown are per cabin based on stateroom category. Solo travelers will pay the same for their cabin as 2 people in the same cabin.
Taxes, port fees, prepaid gratuities, and the Bigfoot Activity Passes are all included in the price. Shipping is not.
Casino dealers and spa personnel are not included since not all guests will utilize those services. A gratuity for bar services and servers will automatically be added to the price of your drinks on your bar check.
What's included? What's NOT included?
What is included??
- Cruise Fare including Tax and Gratuity
- Beverage Package
- Internet Access for one device
- Numerous Pop Up Events. (Meet-Ups)
- Private, Meet & Greet reception
- Opportunity to participate in group/private special events and excursions
What is NOT included with the Bigfoot Activity Pass?
- Speaker dinners
- In-port Speaker excursions
- Special Sessions offered by the speaker on-board
What is included in the Cruise Fare?
- All performances, interviews, parties and events presented on the cruise (This does not include any special Artist-Hosted Events which require sign up and/or a fee).
- All meals (“Included Dining” features breakfast, lunch, dinner and snacks in the Windjammer Café and breakfast/brunch and dinner in the Main Dining Room as well as food in other “Included” dining venues, i.e. Café Promenade, Boardwalk Dog House).
- As part of the Included Dining experience, non-bottled beverages (i.e. coffee, juices, tea) are provided without charge
- Recreation facilities, such as Fitness Center, Pools, Hot Tubs, Rock Climbing Wall, Basketball Court, Jogging Track
- In-room TV and movies (excluding pay-per-view movies)
- Full-service room cleaning
The following services are not included in the cruise price:
- Round trip cruise to/from Boston, MA.
- Dining in Specialty Restaurants
- Travel Insurance
- Spa and Salon Services
- Gambling (Including Bingo)
- Art Auction
- Any purchases made in the gift shops onboard
- Shore excursions
- Photographs
- Video Arcade
- Medical Services
- Transfers
- Laundry and Dry Cleaning Services
- Ship to Shore Telephone calls
I am traveling solo. Will you find me a traveling partner/roommate?
When you book your cruise, simply click on the reservation button for one passenger then click the option that reads “I wish to be matched with another single traveler and pay the double occupancy price.” Best efforts will be made to pair you with a roommate of the same gender and within the same stateroom category, however roommate requests are not guaranteed.
What if I have to cancel after registering?
Due to the unique nature of this event, all reservations will be subject to the following cancellation policy:
All payments made for a reservation are non-refundable. By purchasing Travel Insurance,
May I purchase insurance for my cruise through the website?
You can use our referral link with Travelex to purchase your travel insurance. Here is the link https://bit.ly/gutravel. You are also welcome to use any other third party insurer if they do not meet your needs.
When registering do I need to use my legal name and gender?
Yes, when registering please use your name and gender as shown on your travel documents. Please add your chosen name and pronoun in the requested fields.
What documentation is required to cruise?
Proper travel documentation is required at embarkation and throughout the cruise for all passengers. Even though a passenger has completed the cruise line’s online reservation, it is still the passenger’s responsibility to present the required travel documents at the time of embarkation. Any passenger without proper documents will not be allowed to board the vessel, and no refund of the cruise fare will be issued. Gather Up Events and its agents/affiliates assume no responsibility for advising passengers of proper travel documentation.
NCL highly recommends all passengers travel with a government-issued passport that is valid for at least 6 months following the return of the cruise. Although a passport is not required for U.S. citizens taking cruises that begin and end in the same U.S. port, traveling with a passport may help to expedite your CBP clearance upon return to the U.S. Additionally, passports are required in the event you need to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation or need to fly back to the U.S. for emergency reasons.
The Western Hemisphere Travel Initiative (WHTI) currently allows U.S. citizens (including children) sailing on cruises that begin and end in the same U.S. port to travel with one of the WHTI-compliant documents, listed below:
- Valid U.S. Passport
- Passport Card
- Original Birth Certificate issued by a government agency along with a government-issued photo ID if 16 years of age and older
- Original Certificate of Naturalization
- Trusted Traveler Program Membership Card, e.g., Nexus Card, Sentri Card, or Fast Card
- Enhanced Tribal Card
- A Consular Report of Birth Abroad
- Enhanced Driver’s License (EDL) – only acceptable at land and seaports of entry. It cannot be used for air travel outside the U.S. The word ‘Enhanced’ must appear on the driver’s license. The following five states currently issue an EDL: Michigan, Minnesota, New York, Vermont, and Washington.
Copies of US passports/naturalization papers, hospital certificates, and baptismal certificates are not WHTI-compliant documents and are therefore NOT acceptable.
Requirements are subject to change, and it is each guest’s responsibility to ensure that he/she has the appropriate documentation.
For more information on the documentation requirements, please see the cruise line’s site here.
I don’t have a passport. How do I obtain one?
Please visit the U.S. Department of State website for all passport information. Please note a passport could take six weeks or more to process, so make certain you allow enough time.
Who may sail? Is there an age requirement?
Passengers are responsible to ensure that they are eligible to sail according to Royal Caribbean’s requirements, including but not limited to the following:
- Infants must be at least 6 months old on the day of departure.
- Women must be less than 24 weeks into their pregnancy on the day of departure and for the duration of the cruise. This policy is due to the risk of premature labor. Pregnant women must have a letter signed by their doctor (on the physician’s letterhead) stating how far along in weeks their pregnancy will be at the beginning of the cruise, that mother and baby are in good health and fit to travel, and that the pregnancy is not considered high-risk.
Adults must be 21 or older unless the passenger is:
- traveling in the same stateroom with an individual 25 years or older; or
- traveling in the same stateroom with a spouse (proof of age and/or proof of marriage are required)
Passengers not meeting the cruise line’s requirements will be denied boarding, and no refund of the cruise fare will be issued. These policies are set by the cruise line, and no exceptions are allowed.
Who do I contact if I have questions about the cruise or the event?
For questions about the ship or the registration process, Cruse inclusions and events, email us at cruise@gatherupevents.com or call us at 865-236-1638.
What are NCL’s COVID-19 Requirements and Protocols?
As of September 5, 2022, NCL officially lifted the vaccine requirement for our cruise. Unvaccinated guests aged 5 and up will need to provide negative test results within 3 days before boarding.
NCL is currently developing updated protocols that provide for continued safety for all guests, crew, and the communities in the ports of call, better align with the travel and hospitality sector and meet destination regulations.
It is the responsibility of each guest to be informed and comply with NCL’s COVID-19 requirements and protocols at the time the cruise sails. Passengers not meeting the cruise line’s requirements will be denied boarding, and no refund of the cruise costs or event badge costs will be issued. These policies are set by the cruise line (not CrimeCruise), and no exceptions are allowed.
RESERVATIONS
Can I pick my cabin? Can my cabin be located near our friends/family?
Yes, this year you pick your cabin based on the rooms we were assigned.
How do I make changes to my existing reservation?
Any changes in registrations must be made within 60 days of sailing, any change requests will need to be submitted via email to cruise@gatherupevents.com
Can I make a name change on my reservation?
Names changes are permitted, but at least one of the original and/or primary financially responsible guest’s names as of the stateroom’s original reservation must remain on the reservation. If all original guests cancel, this is considered a full cancellation without a refund, and name changes will not be allowed. Note: event badges are not refundable and non-transferable as noted on the cancellation schedule above.
There is a one-time $50 fee for any name changes to the reservation.
Can I change the number of guests in my room reservation?
Yes, you can – subject to availability. Rates are based on the number of guests in your reserved stateroom. Changes in occupancy will result in a rate increase or decrease, depending on the type of change.
While many staterooms can accommodate more than two people with a sofa bed or upper berths stored in the stateroom ceiling, etc., not all rooms can; and such accommodations are subject to availability at the time of reservation. Due to Coast Guard safety regulations, there cannot be more guests accommodated in a stateroom than the designated occupancy for that room. Also, please be advised that each guest must be registered and paid for in full in order to be allowed to board the ship.
Can I change my stateroom after I make my reservation?
If available, the change fee is $100
How do I check-in for my cruise and receive my cruise documents?
No later than 3 to 4 weeks prior to the sailing date, and often within 7-10 days of booking, guests who have booked and paid in full will receive an email with their cruise line booking number for the cruise. The email will also contain instructions on how to check-in online via Royal Caribbean’s website – where guests can sign up for shore excursions, make specialty dining reservations and pre-register a credit card for onboard purchases. All guests are required to complete the online check-in at least four days prior to cruising. Cruise documents will be available for printing through the cruise line’s online check-in approximately 3 weeks prior to sailing.
How do I book shore excursions?
You can pre-purchase shore excursions on Gather Up immediately after signing up for the cruise if they are available.
ONBOARD THE SHIP
What should I pack?
Daytime: Casual attire is always appropriate day wear and in port, and includes jeans, shorts, tees, tank tops, polos, sundresses and blouses. (Please keep swimwear for the pool deck only.). Also, be sure to bring low-heeled, comfortable shoes for deck activities and shore tours; and a hat, sunscreen and sunglasses are highly recommended.
Evening: For most evenings, casual attire (excluding tank tops and shorts) is fine; or you may wish to take it up a notch with collared shirts, slacks, skirts, etc. One evening of your cruise will have a “Wear Your Best” attire designation, which is your chance to get glamorous, be chic and shine – your way.
Reminder: travel documents, valuables and medications should be packed in carry-on luggage.
Can the ship accommodate special dietary needs?
NCL can accommodate special diets that have been created in consultation with a dietary specialist. Selections offered are for lunch and dinner in the main dining room only. Sample diets include vegetarian, vegan, diabetic, low fat, low sodium, low cholesterol, kosher meals, gluten-free and lactose-free. Please note any special dietary needs in the notes section of your reservation.
Is room service available on board?
What types of accessibility options are available in staterooms?
There are a limited number of wheelchair-accessible staterooms available onboard the ship. For people that do not use a wheelchair but still need minimal assistance, bars and raised toilet seats can be accommodated in most staterooms. In addition, disposal units for needles, refrigerators for medication, and oxygen tanks can be put into most staterooms upon request. All of these items are available on a limited basis and should be requested in the Notes section of your reservation. If you have an accessibility need, please send an email to cruise@gatherupevents.com.
Can I take pictures and video onboard?
Yes, you can take personal photos and videos of yourself and family/friends on board. Please be courteous and not include other ship guests or crew members in your photos or videos without their permission.
Can I be contacted while onboard?
To call someone on the NCL Breakaway, use the dedicated number from the US/Canada: 1-888-627-4477 (1-888-NCSHIPS), or internationally: +1-732-335-3280, select the ship, and use a credit card (Visa, MC, Amex) for high per-minute fees; for cheaper, modern options, use the ship’s Wi-Fi with the NCL app for calls/texts or get an international cell plan for texting.
You can also make calls from the ship using the Ship-to-Shore telephone service. Rates for this service also apply and will be billed to your shipboard account starting at $7.95 per minute. Telephones are available in all staterooms.
Is there Internet access onboard?
To keep you connected while at sea, all NCL ships provide Starlink Internet access facilitated through the Internet Café and through the ship-wide Wi-Fi network. There are various plans available for purchase. Further details regarding availability and cost will be available on the cruise line’s website after you complete your online check-in and onboard ship.
Will my cell phone work while at sea or in ports of call during the cruise?
NCL offers an advanced roaming network on board all ships, allowing you to make and receive calls while at sea using compatible mobile phones that are set to roaming. International roaming charges will be conveniently billed to you by your home mobile carrier. Mobile phone service will be available for use while the ship is at sea.
Rates for the usage of your cellular phone are determined by your home mobile carrier. Please note that calls to 800, 888, 866, and 877 numbers are not toll-free while onboard or in foreign ports. You will be billed by your home mobile carrier for your international roaming usage on your regular mobile phone bill. It can take up to 60 days for charges acquired while using your cellular phone at these times to appear on your phone bill. For more information, please contact your home mobile carrier customer service.
Are there hairdryers available in the staterooms?
Are there irons and ironing boards available in the staterooms?
Staterooms do not have irons or ironing boards; however, the ship offers washing, pressing, and dry-cleaning services for a reasonable rate. Please also note that irons and clothes steamers are strictly prohibited onboard the ship for safety reasons. If you choose to bring one with you, it will be confiscated from your luggage before sailing.
What if I have special medical needs?
Any special needs, including allergies, must be indicated in the Special Requests/Notes section of the online reservation and will be addressed on a case-by-case basis. While there is no guarantee that all special needs/requests can be accommodated, we will make our best efforts to accommodate the need or provide an alternative if possible.
Is there a doctor on the ship?
The ship has a minimum of one fully licensed doctor and 2 licensed nurses onboard, who are available in the ship’s medical facility during scheduled hours or on call 24 hours a day through the Guest Services desk.
Are wheelchairs available onboard?
The ship does NOT provide wheelchairs for onboard use. Guests can, however, rent a wheelchair, motorized wheelchair, or scooter from one of NCL recommended providers:
- Scootaround – 1-888-441-7575 or 1-204-982-0657
https://www.ncl.com/cruise-preparation/accessibility/mobility-challenges
I’m bringing my own wheelchair, is the entire ship wheelchair accessible?
Not every area of the ship is wheelchair accessible; however,NCL has made substantial modifications to enhance your ability to move about the ship. The ship features accessible elevators at each elevator bank with tactile controls within reach of passengers who use wheelchairs.
Accessible routes are available throughout most areas of the ship, and signs are posted to assist you in locating these pathways. There is also accessible seating within your ship’s restaurants and lounges, and in designated accessible public restrooms.
How do I make purchases onboard?
The cruise ship operates on a cashless system. Passengers can validate their onboard account with a Visa, MasterCard, or American Express card, or by making payment by cash or traveler’s check. Passengers can then sign all onboard services and purchases to their shipboard account. At the end of the cruise, passengers will receive a completely itemized statement of charges.
NCL does not accept personal checks, and only U.S. currency is accepted aboard the ships. There is an ATM located onboard the ship, though a transaction fee will apply.
Does the ship have a fitness center?
Can I bring my own beverages (alcoholic or non-alcoholic) on the cruise ship?
All guests are prohibited from bringing alcohol on board our ships. Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.
Wine & Champagne Policy
Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.
750 ml Bottle: $15.00 USD
1,500 ml Magnum: $30.00 USD
Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.
Guests who purchase a beverage package, or who have a beverage package as part of the Free At Sea promotion, will not be charged a corkage fee.
What is the Smoking Policy onboard?
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.
On Breakaway and Breakaway Plus Class ships and Norwegian Epic:
On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.
On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.
On Norwegian Bliss, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on Deck 16 in the designated smoking area.
On Norwegian Joy, cigarettes, electronic cigarettes, and vapor smoking devices are permitted on deck 16 mid-ship, starboard side.
On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted in the Smoking Room on Deck 8, portside.
On Jewel and Star Class ships and Norwegian Spirit:
The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 13 forward port side.
On Norwegian Sky and Norwegian Sun:
The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.
On Pride of America:
The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapor smoking devices are permitted at Waikiki bar on deck 13 aft.
TRAVEL
When should I book my flights?
If you are flying on the day the cruise departs, it is recommended that your flight arrive at the Boston International Airport before 11:00 am on the day of departure to be sure you have time to disembark the plane, collect your luggage and make your way to the cruise terminal. All guests must be checked in and onboard the ship at least one hour prior to sailing.
If you are flying on the day the cruise returns, it is recommended that your flight departs after 12:00 pm on the day of disembarkation. The ship is scheduled to return to the cruise port at 6:00 am, but the ship must be cleared by local authorities before the disembarkation process begins. Guests must then claim their luggage, go through the Customs and Immigration process, and then make their way to the airport.
What is the address for the Boston Cruise Port?
The address for the port is:
1 Black Falcon Ave, Boston, MA 02210
Is there parking in the Port of Boston?
Yes, EDIC Parking Garage, $15 per day
What time should I arrive at the pier?
Guests are required to check in at least one hour prior to departure. Guest will be asked to choose an Arrival Time Slot during the online check-in prior to sailing. It is important that you arrive during your designated time slot. If you arrive earlier, you will NOT be able to able to begin the boarding process until your designated time and will have to wait. Those who arrive late will have to wait till they can be placed in another arrival group.
How early can I board the ship?
The ship must be cleared by local US Customs and Border Protection authorities before guests can begin boarding, which can be as early as 11:30 am or noon but varies. Please note, however, that staterooms will not be available until approximately 1:00 pm and guests will be asked to adhere to their chosen Arrival Time Slot.
